Hamilton Beach Commercial
Kitchen Equipment

Hamilton Beach Brands, Inc. sells over 34 million appliances to retail customers in the United States every year. The company’s global commercial brand, aptly named Hamilton Beach Commercial®, is highly regarded for its full line of innovative products found in hotels, restaurants, and bars worldwide. Dedicated to offering excellent customer service, Hamilton Beach Commercial® is always there to support businesses before, during, and after a purchase.

About Hamilton Beach

Hamilton Beach Commercial® represents a long tradition of innovative products. When Louis H. Hamilton and Chester Beach teamed up in the early 1900s, little did they know that their collaboration would lead to more than 100 years of industry firsts that would span homes and businesses around the globe. One early milestone was Beach’s perfection of a universal electric motor that could operate on both alternating and direct current. This patented motor was used to power sewing machines and other ingenious attachments, thereby ending the era of the treadle sewing machine and other muscle-powered chores such as mixing.  Over the years, Mr. Hamilton and Mr. Beach pioneered and successfully marketed many products under the Hamilton Beach name. They included electric fans, glass washers, vacuum cleaners, and many more products — all of which ultimately made life easier and more enjoyable.  Another invention by Hamilton Beach® is still a staple today — the electric drink mixer. Owning one is like owning a piece of history. Like the original drink mixer from 1911, all Hamilton Beach Commercial® products in today’s line are built with ingenuity, durability, and attention to detail.

Commercial Technical Service (parts, warranty, tech questions):   1-866-285-1087 (USA, Canada) or  +1-910-693-4277

Email Address:  commercial.support@hamiltonbeach.com

LATAM Region Commercial Technical Service (parts, warranty, tech questions): +800 71 16 100

Email Address: mexico.service@hamiltonbeach.com

EKE Guest Service: +1 (401) 371-6550

Email Address: sales@ekecorp.com 


I purchased from another source and I think the product might be defective.
There are three options to begin the process: fill out the Returns formemail us; or call 1-866-285-1087 (US, Canada) to discuss your issue. We may be able to troubleshoot your problem and save you the time and expense of returning your product. If we cannot effectively troubleshoot your problem, contact the company where the product was purchased to determine if you are eligible for a refund. Return policies vary according to store type and time of year. In general, it is best to begin the process as soon as possible.